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VSS not working (Vista 64 Ultimate)

 
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KeithXP



Joined: 24 May 2007
Posts: 4

PostPosted: Thu May 24, 2007 8:13 am    Post subject: VSS not working (Vista 64 Ultimate) Reply with quote

I am synchronizing a folder on my local hard disk (source) to a NAS device. I am running Vista x64 and the latest version of ViceVersa (Evaluation).

I have enabled the VSS option in the profile (for Source only).

When I run Execute the synch I get a VSS error:

Quote:
2007-05-24 09:03:46 : Initializing Volume Shadow Copy DLL ...
2007-05-24 09:03:46 : Creating Volume Shadow Copy for D: ... [Volume Shadow Copy creation failed for D:. E_UNEXPECTED - Verify that the Windows Volume Shadow Service is enabled on this computer]
2007-05-24 09:03:46 : [Volume Shadow Copy creation failed for D:. E_UNEXPECTED - Verify that the Windows Volume Shadow Service is enabled on this computer] Error.


VSS is Enabled (using the Local System Account)
I am logged on with Administrator priviledges when running ViceVersa.
I have tried running ViceVersa and VVLauncher 'As Administrator' - I still get the error.

I notice that if the VSS Service is not started before running the profile, it is afterwards, so it is being successfully started by ViceVersa.

Any ideas?

Thanks
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8759

PostPosted: Thu May 24, 2007 9:30 am    Post subject: Reply with quote

Quote:
I notice that if the VSS Service is not started before running the profile, it is afterwards, so it is being successfully started by ViceVersa.


Could you please explain a bit more the problem, I am not really sure what you mean in the last part.
Thanks!
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KeithXP



Joined: 24 May 2007
Posts: 4

PostPosted: Thu May 24, 2007 10:05 am    Post subject: Reply with quote

If I open Services (Ctrl Panel>Adm Tools>Services) and look at Volume Shadow service, its startup type is Manual and it is not started.

I run ViceVersa and execute the profile, which runs and generates the error message about VSS in my original post. If I then go back to the Services applet, I find that 'Volume Shadow' now says 'Started'.

So my understanding is that ViceVersa is successfully starting the VSS, but the error occurs after this point.
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TGRMN Software
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Joined: 10 Jan 2005
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PostPosted: Thu May 24, 2007 10:31 am    Post subject: Reply with quote

If you start the VSS service manually before running VV, does VV still give the error?
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KeithXP



Joined: 24 May 2007
Posts: 4

PostPosted: Thu May 24, 2007 10:41 am    Post subject: Reply with quote

yes it does.
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TGRMN Software
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Joined: 10 Jan 2005
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PostPosted: Mon May 28, 2007 1:09 am    Post subject: Reply with quote

Hi, ViceVersa does not support VSS on 64bit yet, sorry!
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KeithXP



Joined: 24 May 2007
Posts: 4

PostPosted: Mon May 28, 2007 6:58 am    Post subject: Reply with quote

OK - thank you.

Since I have to decide whether to buy ViceVersa, could you advise whether you will be developing 64-bit support for VSS?

thanks
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TGRMN Software
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Joined: 10 Jan 2005
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PostPosted: Wed May 30, 2007 5:54 am    Post subject: Reply with quote

Yes, but do not have a fixed release date, sorry!
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hafa



Joined: 24 Mar 2008
Posts: 2

PostPosted: Mon Mar 24, 2008 12:24 pm    Post subject: Reply with quote

Any update on this issue? Coming up on a year now...
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8759

PostPosted: Tue Mar 25, 2008 12:56 am    Post subject: Reply with quote

ViceVersa PRO 2 for Windows 64-bit was released a few months ago, please see http://www.tgrmn.com/web/kb/item74.htm

This version solves the VSS 64-bit issue reported in this post.

thanks
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