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sjlee
Joined: 30 Jul 2008 Posts: 9
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Posted: Fri Aug 01, 2008 1:26 pm Post subject: |
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How many cores do you have in your test system? I am using a dual core Athlon 64 X2. I just remembered that I did not used to have problems with a single core PC. |
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TGRMN Software Site Admin
Joined: 10 Jan 2005 Posts: 8763
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sjlee
Joined: 30 Jul 2008 Posts: 9
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Posted: Sat Aug 09, 2008 7:11 pm Post subject: |
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This has been a very frustrating issue because sometimes I do not get any errors either (rarely). At first, I thought it might be a hardware issue since it is intermittent but the errors seem to occur usually while reading the same files. If I just CRC these files directly using Viceversa Pro, no error occurs. Only after doing CRC comparison for a while (many many files, 10's of thousands), I see errors when the software is performing CRC for these specific large files.
Anyway, the only thing I see in common is it fails during CRC of large files. In my case, either VOB files from a DVD copy or CHD files. Does Viceversa Pro do anything special for compressed files (such as CHD)? Does it do anything special for large files?
Do you have any ideas of how else can I diagnose this problem?
Thanks,
SJ |
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TGRMN Software Site Admin
Joined: 10 Jan 2005 Posts: 8763
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Posted: Mon Aug 11, 2008 4:46 am Post subject: |
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Hello
Quote: | Does Viceversa Pro do anything special for compressed files (such as CHD)? Does it do anything special for large files? |
No ...
Quote: | Do you have any ideas of how else can I diagnose this problem? |
Are you able to try ViceVersa on a different computer / hardware using the sam files?
thanks _________________ --
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com |
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sjlee
Joined: 30 Jul 2008 Posts: 9
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Posted: Sat Aug 23, 2008 2:35 am Post subject: Can not write data. Insufficient system resources exist... |
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I actually had two problems with my backups. One was a hardware problem. The external hard drive was giving me paging errors. This would leave some files open and nobody else would be open the files until the PC is rebooted. This would yield the "ERROR: some data from file <filename> could not be read".
So far I have not had a good experience with Seagate external hard drives at work or at home. With the Event Viewer, I could see that the hard drive has been having paging errors for a very long time.
Anyway, I took the external hard drive out of the system and tried to do backups between different internal hard drives. Now I only get the "Can not write data. Insufficient system resources exist to complete the requested service." error message. This error is harder to reproduce but it also happens quite often in my machine. This seems to happen while Viceversa Pro is creating a large file as a backup. I did some investigation and I found a possible solution for this problem. It can be found in the following link:
support.microsoft.com/kb/913872
It seems to be a known Windows XP bug and there is a workaround.
Fortunately, when this error happens, I can stop the backup and click the "Execute" button again and the backup would continue succesfully. However, it will be great if your developers can fix this issue in your software.
SJ |
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TGRMN Software Site Admin
Joined: 10 Jan 2005 Posts: 8763
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Posted: Sat Aug 23, 2008 8:59 am Post subject: |
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That's it! I think you found the issue.
We'll try implementing a solution for the next update, althought the suggestion from Microsoft is a bit vague:
"Then try to call the SetEndOfFile function until the SetEndOfFile function succeeds."
I think we'll need you as a tester, becuase we are unable to reproduce the issue ...
thanks! _________________ --
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com |
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sjlee
Joined: 30 Jul 2008 Posts: 9
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Posted: Sat Aug 23, 2008 5:03 pm Post subject: |
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I will be more than happy to test the fix.
SJ |
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ale
Joined: 01 Nov 2008 Posts: 1
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Posted: Sat Nov 01, 2008 9:57 pm Post subject: |
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Hi everybody!
I was having the same problem in a machine that was running vmware server 2.0 with a few ubuntu's running in the background and when I shutdown vmware the Viceversa copies successfully. I've searched in Vmware comunities and they have pointed to the same MS article.
h**p://communities.vmware.com/message/741810
after this everything works perfect!
thanks! |
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TGRMN Software Site Admin
Joined: 10 Jan 2005 Posts: 8763
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